iOS 6 Maps: Tim Cook apologizes for the failure of the application

Apple’s CEO Tim Cook has sent to their customers a letter of apology for the poor performance of the maps application in iOS 6.

We’ve been talking for days about the plenty of problems related to maps of iOS 6 which caused no little disappointment to users of the bitten apple. There are more news about the subject: the CEO of the Californian company Tim Cook, has sent to each member a letter of apology for the poor performance of the maps application, advising them to turn to applications in the App Store like Waze or MapQuest:

Tim Cook's apology

Tim Cook’s apology

To our customers,

At Apple, we strive to create first-class products that provide the best possible experience for our customers. With the launch of the new maps last week, we have not achieved this goal. I am really sorry for the enormous frustration that this has caused to our customers and we are doing everything we can to create the best maps. We launched Maps initially with the first version of iOS. Over time, we wanted to provide our customers with the best maps that included step-by-step integration of voice, Flyover and vector maps. To do this, we had to create a new version of Maps from the ground up.

Tim Cook

iOS 6 Maps

iOS 6 Maps

Maps failure

Maps failure

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